Start with as low as N300

Unfortunately, once a token has been generated and issued using a specific meter number, it cannot be transferred to a different meter number.  We recommend double-checking meter numbers before completing transactions to avoid errors.

answer and one right answer before submission and once submitted, it can never be edited or changed.

 So once your answer choice matches his/her answer choice, the game is decided in your favour. 
 

There are several reasons why a transaction may fail, including:

1. Insufficient Funds – If your wallet balance or payment method does not have enough funds to complete the transaction.
2. Network Issues – Temporary disruptions in the network or service provider could cause a failure in processing your request.
3. Incorrect Payment Details – If there is an error with the payment details entered, such as incorrect card information or bank account details.
4. Payment Gateway Issues – Occasionally, issues with payment processors or gateways may lead to a failed transaction.
5. System Maintenance – Scheduled or unexpected maintenance may temporarily affect the platform's ability to process payments.

If your transaction fails, you can submit a support ticket or reach out to Pairgate Support via WhatsApp or email for assistance. We strive to ensure your transactions are processed smoothly, and our team is ready to help resolve any issues.

If you have not received your token or WAEC Pin after a successful payment, follow these steps:

1. Check Your Email & SMS – Some tokens and pins are sent via email or SMS. Ensure you check your inbox and spam folder.
2. Verify Your Purchase History – Log in to your Pairgate account and check your transaction history to confirm the purchase.
3. Wait a Few Minutes – Sometimes, network delays may cause a slight delay in token or pin delivery.
4. Raise a Support Ticket – If you have not received your token after some time, submit a support ticket with your transaction details.
5. Contact Pairgate Support – Reach out via WhatsApp or email for further assistance.

Pairgate ensures 99.9% success rates, but in rare cases of delays, our 24/7 support team is available to assist you promptly.

If your transaction fails but you were debited, follow these steps:

1. Check Your Wallet Balance – In most cases, the amount is automatically refunded to your Pairgate wallet.
2. Wait for Automatic Reversal – If the refund does not reflect immediately, it may take a few minutes. Bank-related transactions may take longer, depending on your financial institution.
3. Raise a Support Ticket – If the refund does not process, log in to your Pairgate account and click on the transaction, at the bottom of the receipt you will see a Report transaction Button, use it to report the transaction for immediate follow ups.
4. Contact Pairgate Support – You can also reach out via WhatsApp or email for faster resolution.
5. Bank Reversal (If Applicable) – If the payment was made via bank transfer and not credited, check with your bank for a possible reversal.

Pairgate ensures auto refunds for failed transactions and provides 24/7 support to resolve any issues promptly.